Word of mouth and testimonials seem to be the best way to learn about a business. I am sure you have seen their sign placed in yards throughout the Triad, but I wanted to give you a closer look at ICON Custom Builders today and emphasize that you cannot beat the client relationships that are fostered through this local business.

The first thing I want to share is a testimony from Mr. & Mrs. Douglas Merkel:

“Normally when a person considers the word “remodel”, he/she cringes with dread. Yet when my husband and I bought an older home in Winston-Salem, I had no qualms about renovating because I had decided whom to employ merely by monitoring the process on a house in our neighborhood. I vowed that if I ever had to renovate my living space, Icon Builders would do the work.

How did such blind faith transform into experiential success? One contractor with high ethics and an eye for perfection. Chuck Hicks, owner of Icon Builders, has a knowledgeable, conscientious, hard-working project manager and Chuck uses only reputable subcontractors. Crews were working consistently, day and night, and the politeness of everyone amazed me. Tasks were outlined for me and then performed as scheduled. If I changed my mind, Chuck was agreeably flexible. None of the suppliers for cabinets, bath hardware, flooring, or windows pressured me into expensive products. Every selection was geared toward my happiness and comfort level.

My husband and I are delighted with the results in our now “new” home. Within the time frame allotted, we have gone from shabby to chic, and have asked Chuck to be the contractor when we renovate our local townhouse. ”

ICON Builders can help you with almost any type of remodling, designing, building or renovating. Chuck Hicks and his team at ICON, specialize in transforming ordinary spaces into ones of beauty and functionality. You can see their passion and attention to detail in the photographs throughout this blog. According to one client, Larry Harrell, “Chuck has managed to provide the high quality work at a price which produces a very high value for the money you spend. Chuck is very professional in handling all of the business details arising from your contract. I found that my personal business interactions with Chuck led to a continuing friendship with a genuinely nice guy. All of Chuck’s employees and associates, arrived when they said they would, always cleaned up after themselves, were highly qualified for the tasks they were performing, and did so while being courteous, helpful, and cooperative.”

Another client, Kathleen Kirk, was so impressed with the team at ICON, that she ended up joining their crew as a design consultant! Kathleen now works with clients to assist with selection in paint colors, granite, tile, lighting, and cabinets. Clickhere to read more about the ICON crew and their areas of specialty.


To see even more examples of projects by ICON Custom Builders, visit the website here. To Contact Chuck, call 336-306-9055 or email cbhicks@iconcustombuilders.com. If you have had the pleasure of working with ICON, please share your story below!